Summer Brew Days Are Here — FREE Worldwide Shipping
70% OFF Site-Wide — Your Dream Espresso Setup
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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Push your grinder closer to perfection with our professional grinder alignment services. Our Grind Chamber Sanding service will modify your new EK43 or EK43S grinder by sanding down the grind chamber and burr carrier, and checking that the burrs are mounted within 0.01 mm of perfectly parallel. Carefully sanding the grind chamber is a simple way to ensure proper alignment - but please note that this process is not reversible.
Alignment services are currently only available on purchases of new EK43 and EK43S grinders. If the grinder you selected is not currently in stock, it will be ordered from Mahlkonig, which may extend the lead time. Please contact our sales team for more information.
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