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We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Pullman's Palm tamper marries the edge-to-edge reach of a Big Step base with precisely adjustable depth and a comfortable palm grip for less arm strain while tamping - could it get any better than that? If you're using a precision baskets, like Pullman Filtration Baskets, as well as VST Ridgeless Baskets, you owe it to yourself to take advantage of an oversized tamper base, which has been shown to increase shot extraction and help prevent donut channeling. The Big Step base is a fantastic solution, and the patent-pending design also reduces suction when removing the tamper so your pucks don't get dislodged or cracked. With the Palm handle, you can also precisely adjust your tamping depth from 7.5-14 mm, with no additional tools needed. During proper tamping, the collar of the handle will catch on the rim of the basket, which ensures a level tamp every time. If you own a coffee shop, all those features add up to better consistency between baristas, better extractions, and less arm strain from contorted movements - that's a big win.
Pullman's Palm tamper is designed and manufactured in Australia using stainless steel and anodized aluminum. The Big Step base measures 58.55 mm in diameter, which should fit ridgeless VST baskets and Pullman baskets, but may not fit ridged precision baskets due to slight variations in the basket shape. Big Step bases are made from 630 grade stainless steel, so they're hard enough to stand up to busy bar use - but they're not invincible. It's important to care for your Big Step and protect the base from damage, so it's recommended to store on a soft surface like a rubber tamp stand.
Adjusting your Palm tamper depth: Adjusting the Palm tamper is quick and easy, and we suggest starting by preparing your regular basket with your regular dose, and tamping as normal with a traditional tamper. This will set your baseline target for tamping depth. Then, loosen the adjustments on the Palm tamper by twisting the top counterclockwise until loose. Next, adjust the tamper base depth by twisting it counter-clockwise (from the bottom) to increase the tamp depth, or clockwise to decrease the depth. Check the depth by placing the tamper on your prepared basket. The tamper base should make contact with the coffee and the collar of the tamper should make contact with the basket. If needed, tweak the depth by twisting the tamper base accordingly. When you're satisfied, just twist the top clockwise again to lock in the setting and you're good to go! As you tweak your dose or grind setting, you may need to make small changes to your tamping depth, so simply follow the above process to make a slight change as needed.
| Model: | Pullman Palm Tamper |
|---|---|
| Height: | 52 mm - 60 mm / 2.0 in - 2.4 in (adjustable depth/height) |
| Width: | 66 mm / 2.6 in |
| Tamping Depth: | 7.5 mm - 14 mm(adjustable) |
| Base Diameter: | 58.55 mm |
| Base Style: | Flat |
| Weight: | 470 g / 16.6 oz |
| Materials: | Anodized aluminum and steel |
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